Privacy policy

Privacy Policy

Last updated: June 23, 2026

Malvish, operated by , provides this online store and website, including the related content, features, tools, products, and services offered through the website (collectively, the “Services”).

Our store is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy explains how Malvish collects, uses, stores, and discloses your personal information when you visit our website, use our Services, make a purchase, create an account, contact us, or otherwise interact with us.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will apply.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this policy.

Personal Information We Collect

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact Information

This may include:

Your name
Email address
Telephone number
Billing address
Shipping address

Payment and Financial Information

This may include:

Payment card information
Payment method
Billing details
Transaction information
Payment confirmation details

Payments may be processed by Shopify Payments or other third-party payment providers. We may not directly store complete payment card information.

Account Information

If you create an account, we may collect:

Username and password
Account preferences
Saved addresses
Account settings
Security and authentication information

Order and Transaction Information

This may include:

Products you view
Products added to your shopping cart
Products added to a wishlist
Purchases and previous orders
Returns, refunds, exchanges, or cancellations
Shipping and delivery information

Communications

We collect information you provide when you communicate with us, including through:

Customer service emails
Return or refund requests
Product inquiries
Reviews
Feedback
Other messages sent to us

Device and Technical Information

We may automatically collect certain information about your device and connection, including:

IP address
Browser type
Device type
Operating system
Network information
Cookie identifiers
Other unique device identifiers

Usage Information

We may collect information about how you interact with our website, including:

Pages viewed
Products viewed
Links clicked
Time spent on the website
Shopping and browsing activity
The date and time of your visits

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

We collect information directly from you when you:

Place an order
Create or manage an account
Contact customer support
Submit a return or refund request
Subscribe to marketing communications
Complete a form
Submit a review or other content

Automatically Through the Services

We may collect information automatically through cookies, pixels, log files, and similar technologies when you visit or interact with our website.

From Service Providers

We may receive information from companies that provide services to us, such as:

Shopify
Payment processors
Shipping and fulfillment providers
Analytics providers
Customer support providers
Advertising and marketing providers

From Business Partners and Other Third Parties

We may receive information from advertising platforms, social media services, fraud-prevention providers, and other business partners where permitted by law.

How We Use Your Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

We may use your information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide order confirmations and tracking updates
Process returns, refunds, or exchanges
Create and manage customer accounts
Remember your preferences
Improve our website, products, and Services
Personalize your shopping experience
Recommend products that may interest you
Enable product reviews and other website features

Marketing and Advertising

Where permitted by law, we may use your information to:

Send promotional emails
Inform you about products, offers, or store updates
Display personalized advertising
Measure the effectiveness of advertising campaigns
Recommend products based on your browsing or purchase activity

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages concerning your orders, account, shipping, returns, or other customer service matters.

Security and Fraud Prevention

We may use personal information to:

Authenticate customer accounts
Protect payment transactions
Detect and prevent fraud
Investigate suspicious activity
Protect the safety and security of our website
Enforce our terms, policies, and legal rights

You are responsible for keeping your account credentials confidential. Please do not share your username, password, or other account access details with others.

Customer Communication

We use personal information to:

Respond to inquiries
Provide customer support
Resolve order or delivery issues
Process complaints
Maintain our customer relationship

Legal and Regulatory Purposes

We may process personal information when necessary to:

Comply with applicable laws and regulations
Respond to lawful government or law-enforcement requests
Respond to subpoenas, court orders, or other legal processes
Investigate or defend legal claims
Enforce our Terms of Service and other policies
Protect our rights, customers, and business

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

Shopify

Our store is hosted by Shopify. Shopify processes personal information to operate and improve the ecommerce platform and related services used by Malvish.

Service Providers

We may disclose information to vendors that provide services on our behalf, including:

Payment processing
Website hosting
Information technology services
Data analytics
Cloud storage
Customer service
Fraud prevention
Order fulfillment
Shipping and delivery
Email and marketing services

These providers may only use personal information as necessary to provide their services or as otherwise permitted by law.

Marketing and Advertising Partners

We may disclose certain information to advertising or marketing partners to provide, measure, and personalize advertisements.

Depending on where you live, applicable law may give you the right to opt out of the sale or sharing of personal information or the use of personal information for targeted advertising.

At Your Direction

We may disclose information when you request, direct, or consent to the disclosure. This may include sharing delivery information with shipping carriers or information shared through third-party login or social media integrations.

Affiliates and Corporate Group

We may disclose personal information to our affiliates or companies within our corporate group where necessary to operate the business.

Business or Legal Transactions

We may disclose personal information:

In connection with a merger, acquisition, financing, restructuring, sale, or bankruptcy
To comply with legal obligations
To respond to subpoenas, search warrants, court orders, or lawful government requests
To protect our rights, property, customers, employees, or Services
To investigate fraud, misuse, or violations of our policies

Relationship With Shopify

The Services are hosted and supported by Shopify.

Shopify collects and processes information about your access to and use of the Services to operate, maintain, protect, and improve its platform and the shopping experience.

Information submitted through our website may be transmitted to Shopify and other service providers, which may be located outside your state, country, or region.

Shopify may also process information collected through your interactions with Malvish and other Shopify merchants to provide enhanced features, analytics, fraud prevention, and personalized services.

Shopify’s processing of personal information is governed by its own privacy policies. You may review Shopify’s consumer privacy information and exercise eligible privacy rights through Shopify’s official Privacy Portal.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to:

Operate the website
Remember your preferences
Maintain your shopping cart
Understand how customers use the website
Measure website performance
Prevent fraud
Personalize advertising
Improve our Services

You may control certain cookies through your browser settings or through any cookie preference tools available on our website.

Blocking or deleting cookies may cause some website features to work incorrectly or become unavailable.

Third-Party Websites and Links

Our Services may contain links to websites, platforms, or services operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, or practices of third-party websites. Before providing personal information to a third-party service, you should review its privacy policy and terms.

The inclusion of a third-party link does not necessarily mean that Malvish endorses or controls that third party.

Information posted on public or semi-public platforms, including social media websites, may be visible and used by other users or third parties.

Children’s Privacy

The Services are not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children. If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so we can review and, where appropriate, delete the information.

We do not knowingly sell or share the personal information of individuals under 16 years of age for targeted advertising purposes.

Security of Your Information

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security.

Please avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Maintain customer accounts
Complete and document transactions
Provide the Services
Meet tax, accounting, and legal obligations
Prevent fraud
Resolve disputes
Enforce agreements and policies

The exact retention period depends on the type of information, the reason it was collected, and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you live, you may have some or all of the following rights:

Right to Access or Know

You may have the right to request information about the personal information we collect, use, or disclose about you.

Right to Delete

You may have the right to request deletion of personal information we maintain about you, subject to legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on applicable law, you may have the right to opt out of:

The sale of personal information
The sharing of personal information for cross-context behavioral advertising
The processing of personal information for targeted advertising

Where supported, you may exercise this right through the privacy controls provided on our website or by contacting us.

If your browser sends a legally recognized Global Privacy Control signal, we may treat it as an opt-out request where required by applicable law.

We do not currently respond to other “Do Not Track” browser signals unless required by law.

Marketing Preferences

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message.

You may continue to receive non-promotional messages concerning orders, transactions, shipping, account security, or customer service.

Exercising Your Rights

You may submit a privacy request by contacting us at:

Email: support@malvish.com

We may need to verify your identity before completing a request. The information requested for verification will depend on the nature and sensitivity of the request.

You may be permitted to designate an authorized agent to submit a request on your behalf. We may require proof that the agent has permission to act for you and may ask you to verify your identity directly.

We will not discriminate against you for exercising an applicable privacy right.

Some rights are not absolute, and we may deny or limit a request where permitted by law. If we deny a request, we will provide an explanation where legally required.

Complaints

If you have concerns about how we collect, use, or process your personal information, please contact us using the details below.

Depending on where you live, you may also have the right to appeal a decision concerning your privacy request or submit a complaint to the relevant data protection authority.

International Data Transfers

Our company is located in the United States, and our service providers may operate in other countries.

As a result, personal information may be transferred, stored, or processed outside the country or region where you live. These countries may have privacy laws that differ from those in your jurisdiction.

Where required, international transfers of personal information will be made using recognized legal safeguards, such as approved contractual clauses or other legally permitted transfer mechanisms.